Our Story
At its core, every MSP is made of people. At Courser, we are cultivating a culture that celebrates and rewards high achievers with abundant growth opportunities. We don’t just invest in our service delivery; we’re committed to fostering excellence across all our teams—sales, administration, finance, and leadership.
Our Values
At Courser, our commitment to Teamwork, Service, Growth Mindedness, Innovation and Trust shapes our company culture and drives our success.
Teamwork
We thrive on collaboration, knowing that together, we can achieve greater heights. Our team’s collective efforts lead to outstanding results and continuous progress.
Service
Service excellence is our promise. We go above and beyond to ensure that we not only meet but exceed the expectations of our clients and colleagues.
Growth-Minded
A growth mindset is embedded in our DNA. We foster an environment where learning and development are paramount, enabling our employees to broaden their horizons.
Innovative
Courser is synonymous with innovation. We embrace change and are always on the lookout for creative solutions that set us apart in the industry.
Trust
We earn trust through our unwavering commitment to honesty and reliability. Our transparent approach builds strong, lasting relationships.
Our Team
Reed Wilson
Chief Executive Officer
Chad Polich
Chief Financial Officer
Steven Drew
Chief Transformation Officer
Jim Patterman
Chief Revenue Officer
Dave Williams
Chief Development Officer
Molly Gleeton
Chief People & Culture Officer
Thomas Raad
Executive Vice President, Operations & Performance
Ryan McNally
Executive Vice President, Service Operations
Kelley Medlock
Executive Vice President, Service Infrastructure
William Norton
Executive Vice President, Marketing
Mason Shuffler
Chief of Staff